Case Study 2: The HPFT Coaching Network 2010
Mike Roarty has been been involved with 2 NHS Mental Health Trusts in supporting them to develop Internal Coaching Networks. In the first, in Hertfordshire, the programme sat within, and aligned with, a wider organisational development plan. This was to:
- To create a high-quality internal coaching network available to all staff
- To enhance the performance, skills, engagement and development of all staff in HPFT
- To provide a valuable development programme for those wishing to enhance their coaching skills
- To enhance coaching skills and behaviours in the Trust
- To build a coaching culture in the Trust
17 coaches, a group of mainly senior managers in the Trust, were trained by Mike and a colleague. These coaches then offered 4 one-to-one coaching sessions to 17 staff around the Trust .The recipients of the coaching had been nominated for this development opportunity by their manager. The coachees (the person being coached) were free to choose their own coaching goals. The coaches were supervised during the pilot by an external professional coach. All 17 coaches and 14 of the coachees took part in an on-line evaluation of the project.
Results showed very high rates of satisfaction from the coachees. Impacts measured showed high scores on ‘increased effectiveness at work’ and ‘Job Satisfaction’. All coaches expressed a high value on the process and were keen to continue to coaching beyond the pilot. They also reported incorporating the coaching skills in their regular ‘day job’.